Frequently Asked Questions

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With over 30 years of experience in the tourism and hospitality industry, our deep-rooted connections and local insights allow us to offer unique, exclusive experiences. From private tours of Liverpool’s iconic sites to VIP football match experiences, we tailor each journey to your preferences, ensuring a personalised and memorable experience.

To start planning your customised tour, simply contact us through our website, email, or phone. Our team will then reach out for a discovery session to understand your interests and preferences, followed by crafting a bespoke itinerary just for you.nswer to this item.

We specialise in tailor-made tours that range from cultural and historical explorations of Liverpool, exclusive sports experiences including football and horse racing, to culinary tours and beyond, we do have a core range of tours also.

Tour lengths vary depending on the specific tour. Please refer to the tour description for more information.

Yes, we offer private tours. Please contact us for more information.

Absolutely! We pride ourselves on our ability to tailor each tour to our clients' specific desires and needs. Whether it's accessibility requirements, dietary restrictions, or any other special request, we're committed to ensuring your tour is comfortable, enjoyable, and tailored to you.

Yes, while our expertise lies in crafting extraordinary experiences in Liverpool, our services extend throughout the UK. From the Scottish Highlands to the coastal charm of Cornwall, we can design your perfect tour across the UK.

Our cancellation policy is designed to be as accommodating as possible. For specific details, including time frames and potential fees, please refer to your booking confirmation or contact our customer service team.

We accept a variety of payment methods, including credit cards, bank transfers, and online payments. Our team will provide you with all the necessary details during the booking process.

Upon finalising your tour, you will receive a comprehensive itinerary package via email, which includes all your tour details, tickets (if applicable), and any other relevant information to ensure a smooth and enjoyable experience.

Our dedicated customer service team is available to assist you with any questions or concerns during your tour. You will also be provided with a 24/7 contact number for immediate assistance while on your tour.

Yes, our most popular packages include official matchday lounge tickets at Anfield. These come with access to hospitality areas, great views, and an unforgettable fan experience. All tickets will be emails to the address you provide, we will escort you to the stadium 

Absolutely! We offer 3–6 night packages with airport transfers, 4★ accommodation, tours, and tickets – everything organised for you from touchdown to kick-off.

Yes! We specialise in working with OLSCs and international LFC supporter groups. Whether you're 10 or 30 fans, we’ll build your perfect matchday experience.

Our packages include the Best of Liverpool sightseeing tour, Anfield stadium and museum tour, visits to AXA and Melwood (external), and optional add-ons like North Wales or Chester day trips.

We use premium 4★ apartments in Liverpool city centre and on the doorstep of Anfield stadium, close to Anfield and all major landmarks. Perfect for groups wanting comfort, location, and a private stay.

Yes – all our packages include private airport transfers from Manchester or Liverpool airport directly to your accommodation. - extra charges for other airports across the UK 

100%! Our guided experiences give you the best of Liverpool’s history, football, music, and culture – all with a friendly, local guide who’s a true Red.

Easy – just WhatsApp us on +44 7990 984932 or email info@liverpooltourexperiences.com. We’ll create a custom group quote with flexible payment options.

Yes – our tours are designed for all ages and interests. Whether you’re here for football, culture, or just a once-in-a-lifetime trip, we’ll tailor it to you.

We require a non refundable 10% deposit on all packages and the rest 21 days prior to your trip, we accept paypal, bank transfers, card payments or cash payments. 

Our dedicated customer service team is available to assist you with any questions or concerns during your tour. You will also be provided with a 24/7 contact number for immediate assistance while on your tour.